JADE ACADEMY · SYSTEM STATUS
Degraded — we're on it
updated 11:21:35 AM · refreshes every 30s
Academy & labs (API)● OPERATIONAL
Student progress & accounts (database)● OPERATIONAL
AI instructors● OPERATIONAL
New enrollments● OPERATIONAL

System Reliability

✗Backup → restore drillPASSED 2026-10-17 · restored in nulls
✗Rollback drill (< 5 min)PASSED 2026-10-16 · 0.14s
✓Security scanPASSED 2026-10-10
○Uptime (last 30 days)monitoring being set up
○Incident response timeno incidents in the last 30 days
We drill our own failures so yours never happen. Numbers are live, not marketing.

Incidents

INVESTIGATINGElevated error rate under investigation (detected 16:36 UTC)
10/15/2026, 5:05:16 PM · investigating — At 16:36 UTC on 2026-10-15 our monitoring detected an elevated error rate approximately 35× above baseline. We are actively investigating the cause. The platform is operational. We will update this page as we have more information. — Sia, Jade Academy Support

Need help? Inside the academy tap Get Help — a real person replies within 24 hours. · How Jade Academy is built (tech stack & requirements) · Privacy & Terms